Operations and Management

/Operations and Management
Operations and Management2018-05-15T22:07:38+00:00

Franchise Operations and Management

Supporting every aspect of your franchise business

We strive to support every aspect of your growing business. To attain that goal, we provide our franchisees the following franchise management and operations support:

Leadership and Mentoring

  • Floor Coverings International coaching in every aspect of your business, including growth support, marketing & advertising assistance, and business & management advice
  • Design leadership and guidance
  • In-field visits by a Floor Coverings International Regional Manager and qualified Team Members

Incentive and Recognition Programs

  • Annual awards and recognition banquet
  • Recognition in the community through public relations

Website and Intranet Access

  • Ongoing news updates
  • Continual product and price updates
  • Library of downloadable manuals and training resources
  • Topic forums
  • Email communications with Floor Coverings International staff and other franchisees
  • Online product ordering and registration
  • Product warranty information
  • Floor Coverings International calendar of events and important dates

Business Services

  • New product sampling program
  • Customer financing and credit card services
  • Approved vendors for products, marketing materials and business stationary
  • Approved vendors for support services

“Floor Coverings International is raising the standard for customer service in the flooring industry. This speaks directly to my passion to provide outstanding customer service. I have a great desire to help people and this business gives me the opportunity to help people complete the flooring projects of their dreams.”

Arlan Brady, Floor Coverings International of Columbia East

“We liked their model and we liked their experience with in-home sales. We like the idea of bringing joy to people. Flooring is a big deal, and it’s a lot of money, being able to change up their home in an easy fashion where they don’t have to go from store to store.”

Ann and Greg Beriault, Floor Coverings International of Carmel

“I wasn’t ready to give up working all together. Floor Coverings International allowed me to stay home with my children while also running a successful business. It was the perfect opportunity”

Donna Teagle, Floor Coverings International of Wheaton