Creating Success with Our Franchise Team
The Floor Coverings International franchise business opportunity is built on the platform of a solid team of employees for the local owner. We call this the “executive model” – a home improvement business that is owner operated but does not rely on the owner to do “everything”, which allows it to grow. When starting a flooring business, the essential pieces of our operating platform rely on you to select only the top candidates to work for you and to help them reach their potential, thus creating a great business for you and a great business for your local community and customers. Our local franchisees rely on the following roles when starting a flooring business.
Inspiring Your Customers’ Dreams
Our Design Associates are highly skilled at inspiring the dreams our customers have for their homes. As design, materials, and sales experts, they make the selection of new floors easy and convenient.
Your Design Associate meets your customers in their homes to discuss style, products, and budget. They listen to what your customers need and what they love. They help select flooring samples to be viewed in your customers’ homes, under actual lighting conditions, wall colors and furniture and accessories, removing altogether the guesswork that is required in a traditional flooring showroom. The result is a customized experience and a perfect flooring solution for each and every customer. When starting a flooring business, skilled and talented design associates will be fundamental to your business’ success.
When starting a flooring business, skilled and talented design associates will be fundamental to your business’ success. Since customers searching for flooring have a high demand for quality – both in product and in service – having a Design Associate on your team who works with your customers instead of for your customers can go a long way in terms of growth and expansion.
Bringing Your Customers’ Dreams to Life
Having an internal team who shares a similar drive and similar goals as you do can go a long way with a home improvement business. Floor Coverings International’s installation team is driven by one goal: bringing your customers’ dreams for their homes to life. The leader of this team and the person tasked with delivering this dream is your Project Coordinator.
Your Project Coordinator will interview, select, and lead a team of expert locally-contracted flooring installers who ensure that every project is delivered and installed meticulously and perfectly. As the captain of this team, the Project Coordinator is a trusted expert for both you and your customers.
Expertise and artisan craftsmanship culminate to deliver the home of your customers’ dreams. Your installation team will deliver an exceptional customer experience. They respect their home and family; come when they say they are coming; be done when they say they will be done; and minimize any inconveniences to your customers. Your Project Coordinator will ensure the quality of each and every installation.
Starting a flooring business demands the right people and support. With talented and dedicated team members, you may begin as a smaller home improvement business, but the lucrative possibilities for a Floor Coverings International franchise are limitless.
“Floor Coverings International is raising the standard for customer service in the flooring industry. This speaks directly to my passion to provide outstanding customer service. I have a great desire to help people and this business gives me the opportunity to help people complete the flooring projects of their dreams.”
“We liked their model and we liked their experience with in-home sales. We like the idea of bringing joy to people. Flooring is a big deal, and it’s a lot of money, being able to change up their home in an easy fashion where they don’t have to go from store to store.”
“I wasn’t ready to give up working all together. Floor Coverings International allowed me to stay home with my children while also running a successful business. It was the perfect opportunity”